{"id":2962,"date":"2024-05-15T10:26:54","date_gmt":"2024-05-15T08:26:54","guid":{"rendered":"https:\/\/olotbarbershop.com\/politica-de-venta\/"},"modified":"2025-04-10T13:45:05","modified_gmt":"2025-04-10T11:45:05","slug":"politica-de-venta","status":"publish","type":"page","link":"https:\/\/olotbarbershop.com\/es\/politica-de-venta\/","title":{"rendered":"Pol\u00edtica de venta"},"content":{"rendered":"\t\t
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POL\u00cdTICA DE VENTA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Con el fin de dar cumplimiento al art\u00edculo 10 de la Ley 34\/2002 de Servicios de la Sociedad de la Informaci\u00f3n y Comercio Electr\u00f3nico, informamos al usuario de nuestros datos:<\/b><\/p>

Nombre comercial<\/u>: OLOT BARBERSHOP<\/p>

Domicilio social<\/u>: PASEO MIQUEL BLAY, 58, OLOT<\/p>

Tel\u00e9fono<\/u>: 872 091 211<\/p>

Email<\/u>: unic@olotbarbershop.com<\/p>

P\u00e1gina web<\/u>: www.olotbarbershop.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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CANCELACIONES<\/b><\/p>\n

La cancelaci\u00f3n o aplazamiento de una cita ya reservada debe realizarse con un m\u00ednimo de 24 horas de antelaci\u00f3n<\/b> a la sesi\u00f3n para poder reorganizar la agenda con el suficiente margen de tiempo sin que ocasione un perjuicio ni al tiempo del profesional, ni al resto de clientes.<\/p>\n

A la hora de realizar un cambio o cancelaci\u00f3n de cita se diferenciar\u00e1n los siguientes 2 supuestos:<\/p>\n

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  • Cita sin dep\u00f3sito de reserva o sin pago anticipado<\/b> . Este tipo de cita no tiene penalizaci\u00f3n por \u201cCancelaci\u00f3n Tardana\u201d. Sin embargo, si usted cancela de forma tard\u00eda 2 veces consecutivas el centro se reserva el derecho de no ofrecer \u201cnuevas citas\u201d sin pago anticipado.<\/span>
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  • Cita con dep\u00f3sito abonado, pago anticipado o sesi\u00f3n de bono disponible<\/b> . Este tipo de cita podr\u00e1 modificarse y cancelarse por tel\u00e9fono de forma anticipada si se realiza dentro del plazo de \u201ccancelaci\u00f3n temprana\u201d (por tel\u00e9fono al menos 24 horas h\u00e1biles, a trav\u00e9s de la WEB\/APP al menos 48 horas antes).<\/span>
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    En caso de Cancelaci\u00f3n Tardana, el sistema cambia de forma autom\u00e1tica el servicio abonado de forma anticipada, de igual modo para sesiones de bono disponibles en la cuenta del cliente.<\/p>\n


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    RECORDATORIOS Y SOLICITUD DE CONFIRMACI\u00d3N DE CITA<\/b><\/p>\n

    Generalmente nuestro sistema le enviar\u00e1 un mensaje recordatorio de su cita 24 horas antes de su cita programada, a trav\u00e9s de Email, SMS o ambos.<\/p>\n


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    RETRASOS<\/b><\/p>\n

    Los retrasos afectan directamente a la planificaci\u00f3n de nuestras agendas y comprometen la calidad del resultado, por lo que se contemplan los siguientes supuestos y c\u00f3mo \u00e9stos afectan a cada una de las partes implicadas en el tratamiento.<\/p>\n

    Retraso por parte del cliente:<\/b><\/p>\n

    Se podr\u00e1 admitir un retraso m\u00e1ximo de 5 minutos sin que esto ocasione un perjuicio considerando \u00e9ste como un per\u00edodo de gracia\u201d, no obstante si se prev\u00e9 este retraso ser\u00e1 necesario notificarlo por tel\u00e9fono o WhatsApp antes de que se cancele el servicio de forma tard\u00eda por no \u201cpresentaci\u00f3n del cliente\u201d.<\/p>\n

    Si el tiempo de retraso supera los 5 minutos, Olot Barbershop podr\u00e1 determinar que es un tiempo insuficiente para la realizaci\u00f3n del tratamiento, depender\u00e1 del tratamiento. En algunos casos podr\u00e1 realizarse, pero el resultado podr\u00e1 estar comprometido. El cliente lo acepta, a\u00fan as\u00ed decide someterse al tratamiento sin derecho a reclamar.<\/p>\n

    Retraso por parte del\/la especialista \/ Centro:<\/b><\/p>\n

    El centro podr\u00e1 retrasarse hasta 15 minutos sin que esto ocasione un perjuicio al cliente, entendi\u00e9ndose \u00e9ste como un \u201cperiodo de gracia\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    POL\u00cdTICA DE VENTA Con el fin de dar cumplimiento al art\u00edculo 10 de la Ley 34\/2002 de Servicios de la Sociedad de la Informaci\u00f3n y Comercio Electr\u00f3nico, informamos al usuario de nuestros datos: Nombre comercial: OLOT BARBERSHOP Domicilio social: PASEO MIQUEL BLAY, 58, OLOT Tel\u00e9fono: 872 091 211 Email: unic@olotbarbershop.com P\u00e1gina web: www.olotbarbershop.com CANCELACIONES La […]<\/p>\n","protected":false},"author":1,"featured_media":3193,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2962","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nPol\u00edtica de venta - Olot Barbershop<\/title>\n<meta name=\"description\" content=\"Consulta la pol\u00edtica de venta de Olot Barbershop: condiciones de compra, cancelaci\u00f3n y reembolso de nuestros servicios.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/olotbarbershop.com\/es\/politica-de-venta\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de venta - 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